Neighbourhood Scheme Manager

The opportunity: 

This is a varied and customer facing role supporting residents in maintaining their well-being and independence. This role is suited to someone who is anexcellent communicator and enjoys working closely with people from all backgrounds.  

We are looking for someone who canbuild a good rapport with tenants, contractors, and external agencies. 

This role is suited to an organised individual, who can work independently and enjoys managingtheir own workload.  

What we need from you: 

• Experience in a similar customer focused role, preferably ina housing environment / older person living setting.  

• An understanding of housing benefit, universal credit and welfare reform legislation. 

• Strong communication skills, with colleagues and customers alike, in an engaging and welcoming way. 

• A willingness to find a solution for customer's individual needs, including effectively negotiating care and support with partner agencies. 

• A willingness to work collaboratively across the business and with Linc’s partners, i.e. Local Authorities, Welsh Government, third sector etc to ensure best practice and continuous improvement is adhered too. 

• Strong IT skills, with willingness to learn new systems as required.  

• Attention to detail, and an excellent work ethic 

• A full driving licence and access to a vehicle 

What we will offer in return:   

• Opportunity to make a positive impact on our tenants lives, this is an incredibly rewarding role. 

• Opportunity to support older people to maintain their independence, stay engaged, and feel valued.  

• Wellbeing support 

• Dedicated learning and development team  

• Free DBS, parking onsite and uniform  

• Excellent work life balance  

• Perkbox discounts  

What’s it like to work for us? 

Linc are passionate, ambitious, and respectful. We take pride in everything we do; we are creating a happier, healthier Wales. 

We are creating an environment for people to flourish; we offer training, support, and career opportunities. 

We offer great work life balance, competitive salaries, excellent benefits, wellbeing support and much more! 

Our customers are at the heart of everything we do, so in one word – working at Linc is rewarding.