11th August 2021

Update - Visiting Our Nursing Homes

Linc Care
On Saturday 7 August Wales moved to alert level 0, meaning many of us can now enjoy more freedoms. We have updated the visiting guidelines for our nursing homes accordingly, while continuing to prioritise the health, safety, and wellbeing of our residents.

Following the announcement by First Minister Mark Drakeford, we have carried out a risk assessment in each of our nursing homes to ensure our visiting arrangements are safe for residents, staff, and visitors.

  • From Thursday 12 August we have increased the number of visiting slots available.
  • Two people can visit a resident at any one time. This enables us to offer more visiting slots throughout the week.
  • Visits can take place in a resident’s room, in our communal visiting area, or in our garden.
  • When visiting your relative in their room, you can remove your face mask/covering and you no longer need to social distance.
  • When visiting your relative in our garden, you can remove your face mask/covering and you no longer need to social distance.
  • When in any other area of our home, you are still required to wear your face mask/covering.
  • A negative lateral flow test is still needed before you can enter our home.
  • To visit your relative, you must still book a visiting slot. Please do not turn up at our home without prebooking a visit.

How to Book a Visit

As demand for visits remains high, we have changed our booking system to ensure we can safely manage the visiting process. To book a visit, please call  between 10am and 12pm on a Thursday. You will be offered a visiting slot for the following week.

Penylan House: 07966244557

Capel Grange: 01633 258901

Ty Coch: 02920 747575

Lateral Flow Testing

You are still required to provide a negative lateral flow test to be able to visit our home. You can order a lateral flow test from the Welsh Government website here: Get rapid lateral flow COVID-19 tests if you do not have symptoms | GOV.WALES

A negative lateral flow test is valid for four days. We are encouraging home testing where possible as this prevents you having to wait 30 minutes for your result at your visiting slot and helps us utilise our staff in other areas of our home. When you carry out your lateral flow test at home, please bring the proof of a negative result to us just before your visiting time.

Essential Visitors

Going forward each resident will be allocated an ‘essential visitor’. This person will be chosen by the resident where there is capacity, alternatively we will contact the next of kin or person with lasting power of attorney to nominate the ‘essential visitor.’

Essential visitors have been introduced so that if there was ever a Covid outbreak in our home in the future, each resident would still be able to receive a visitor.

Thank you for your ongoing support for our nursing homes. 

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